Got both bikes delivered relatively quickly. However, both were to come with the rear bags, but were not in the delivery. Had to contact them, I was told they are back ordered. 2 weeks later recieved just one. Again had to call to see the issue, only to be told leave a message. Communication with your clients about product delays/issues would be appreciated. Still no secind bag.
The bike we owned had a faulty motor. When we contacted the company during our warranty period, they said they couldn't help us out because the warranty only covers the frame and battery. We found out it does not cover the motor but they said i had to pay for both a nee motor and battery It recently did something dangerous by randomly stopping in the middle of the road, We reported them to the Better Business Bureau.
Very had to put together, no bike shop wants to help me. The included cover is super cheap. The included helmet doesnt fit. No opportunity to return without paying through the nose. I hate that I wasted this money.
This is more then I ever expected! Holy cow, its packed full of power, its a great way to get out and see nature up front and personal!!! Thanks Aipas! Oh and customer service, i had questions about a seat, wow speedy answers! This company rules already in my book!!! Get out and ride!!!!
Keys arrived in the expected time frame! I recieved 2 sets of Keys but one of the sets was not compatible. Im sure this was done on purpose to ensure one of the sets matched the lock. Either way, I'm happy I can remove my battery again!
LCD screen came shattered
Overall, I am pretty happy with the bike. The bike does have plenty of power and I love the adjustable suspension giving you a custom feel to the road. I do feel that the bike goes through battery too quickly. The bike also rattles a little much for my liking. Overall, I would highly recommend this bike.
I purchased two of the white models and have been very impressed with the overall quality, performance, and value for the price.
I noticed one 1-star review where a customer said the bike wouldn’t power on. I experienced the same issue at first, but it turned out to be an easy fix. There is a small red power switch on the frame near the battery charging port that must be turned on before the bike will power up. I assume it’s left in the OFF position during shipping to prevent battery drain, so don’t overlook this step if your bike won’t turn on.
I spent nearly two months researching e-bikes before deciding on the Apias, and I’m glad I did. I especially like the 24-inch wheels, which make the bike easier for shorter riders to mount and dismount while still providing the feel and stability of a full-size bike.
The bike has plenty of power, and the battery life has exceeded my expectations. After an 8-mile ride, the battery indicator still showed a full charge.
Assembly was straightforward. The bike arrived about 85% assembled, and it took me about an hour to finish. There are also several helpful YouTube videos that walk you through the process.
Overall, this has been an excellent purchase. If you’re looking for a well-built, comfortable, and affordable e-bike, I would highly recommend this one. Buy with confidence!
I bought this for my husband. It's a big bike. He loves it. I bought the Grey, he thinks it looks lavender. I probably should have gotten the green one.But he still loves it.
I was looking for an e bike that didn’t break the bank. A bike that still had style and enough power to move me.
I have put 30 miles on it and so far it’s worked great for me. Good power and braking.
The videos kept showing easier assembly, just pull out the box and unfold...had to put several items together and it wasn't folded in the box. It is a wonderful bike with lots of power.
We are enjoying this bike trailer. My kids seem to enjoy riding in it even when it’s bumpy. We’ve used it on three long rides so far and the only issue we have is our 3 year old seems to be a little too tall with her helmet when the cover is on. I wish it were taller because I want it to last a couple years but I’m not sure it will still fit her.
These mirrors are super easy to install and have been a great addition. We live in a rural area - think dairy farms - and while traffic is low, there isn't sidewalks or bike lanes to use and we're having to ride in the lane. We absolutely need to keep an eye on traffic and navigate as we need to.
Awesome bike with average weight. Easy assembly and and looks amazing! Responsive and a nice riding bike. Please read and follow the manual!
JRJ